You want to hire someone to help keep your home clean to free up extra time; however, you need to be careful about who you allow into your home. This is especially true if you aren’t home when they perform these services. For this reason, it’s important to fully vet a residential cleaning service to ensure you can trust them with your home. The following are some of the steps you should take.
Talk to Family and Friends
If you have family members or friends who work with a residential cleaning service, they can be a valuable resource. Talk to them about what they like and don’t like about the company they use. Find out if they would recommend the service or if you should look elsewhere. Someone you trust with experience is the best way to find a good company.
Check Bonding and Insurance
It’s essential for a residential cleaning company to have the proper licensing and insurance to not only protect themselves, but to protect the homeowners as well. Ask any company you are considering about their bonding and insurance coverage. Without these elements, if anything happens on the job, you could be responsible or you could lose some of your belongings due to theft or damages.
A Satisfaction Guarantee
When you hire someone to clean your home, you are trusting they will get the job done to your satisfaction. After all, who wants to spend money bringing someone into their home to clean, only to come home and find dust bunnies under the bed or dirty dishes cluttering the countertops? Any cleaning company you hire should offer a satisfaction guarantee so you can rest assured your home will be clean when they leave.
Talk to the Staff
Superior customer service is an absolute must in the service industry. The same goes for a residential cleaning company. Before you hire one, give them a call and talk to the staff. Ask any questions you may have. While the answers to these questions are important, you are also checking to see whether they are responsive and how they deal with customers so you can feel confident in your decision.
If you’re ready to hire a residential cleaning service in Dallas, contact us. We are happy to answer your questions so you can feel confident working with our team.
