What is water utility management? Water utility management is just one aspect that is crucial for effective operations. Efficiently managing all of the aspects of your business is critical for all of your utilities, in spite of their location and/or size in order to make certain their long-term sustainability, as well as, keeping the community they supply safe, strong, and sustainable.
Ten Attributes of Water Utility Management
There are 10 attributes to effective water utility management, these attributes illustrate the preferred outcome that are appropriate to all water, as well as, waste water utilities. These attributes also present suggestions of where efficiently managed utilities focus and what they make every effort to accomplish.
These attributes emerged from the investigation of the present utility management practices, as well as, the deliberations between utility advisors regarding capable developments in water utility management efforts.
Quality Product
This means that it produces potable water that is treated effluent, as well as its process residuals is in full compliance with reliability and regulatory requirements and that it is consistent with public, customer health, as well as, ecological needs.
Satisfaction of the Customer
It will therefore supply reliable, affordable, as well as, receptive services that are in line with the explicit customer established service levels. It will also receive timely customer feedback in order to maintain the responsiveness that the customer needs as well as deserves.
Operational Optimization
It will make certain the ongoing timely, reliable, cost-effective, as well as sustainable performance improvements within all areas of it operation. This will minimize resource usage and loss as well as the impact from the daily operations. It will continue awareness of all data, as well as, any operational developments in order to foresee and sustain the timely approval of any and all improvement.
Financial Viability
This means the understanding of the full life cycle of the cost of the utility, as well as, establishes and preserves a well-organized balance between long-term debt, operations, and maintenance expenditures, asset values, as well as, any operating revenues. It is also stated to institute predictable rates that are steady with the community prospect and suitability as well as it is sufficient to recover any and all cost, provide for a reserve, preserve support from a bond rating service as well as plan, and invest for any and all future needs. Everyone knows how utilities can fluctuate, so some predictability is always a great thing.
